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Application process

Overview

The Accreditation Scheme is a voluntary scheme that sets nationally agreed standards for museums in the UK. It is a baseline quality standard that helps to guide museums to be the best they can be for current and future museum users.

Read all about the Accreditation Scheme.

See a list of Scotland’s Accredited museums.

Benefits of Accreditation

  • Performance: A quality standard that serves as an authoritative benchmark for assessing performance, rewarding achievement and driving improvement.
  • Profile: It raises awareness and understanding of museums, and builds confidence and credibility both within the governing body and among the general public.
  • People: It helps museums to improve their focus on meeting museum users’ needs and interests and on developing their workforce.
  • Partnerships: It helps museums to examine their services and to encourage joint working within and between organisations.
  • Planning: It helps with forward planning by formalising procedures and policies.
  • Patronage: It demonstrates that a museum has met a national standard, strengthening applications for public and private funding and giving investors confidence in the organisation.

Achieving this status has helped Accredited museums to:

  • attract financial support from external sources
  • show their fitness to receive sponsorship and donations
  • raise awareness to stakeholders
  • assess achievements
  • improve planning skills
  • improve morale

Eligibility

To apply to the Accreditation Scheme, a museum must meet the 1998 Museums Association definition of a museum:

Museums enable people to explore collections for inspiration, learning and enjoyment. They are institutions that collect, safeguard and make accessible artefacts and specimens, which they hold in trust for society.

To be eligible to apply, the museum must also:

  • hold a long-term collection of artefacts
  • have a formal constitution
  • provide two years of relevant accounts
  • meet all relevant legal, ethical, safety, equality, environmental and planning requirements
  • be committed to improving its service for museum users

If you meet all of the above criteria, you should first read the Accreditation Standard and guidance. You should then complete and return to us the Accreditation eligibility questionnaire.

We will assess your eligibility to work towards the standard and will usually let you know our decision within four weeks. We may contact you if we need further information to make our decision.

If successful, your organisation’s status will be confirmed as ‘working towards Accreditation’ and you will be invited to apply to the Accreditation Scheme.

National versus nationally-styled museums

Scotland’s national museums and galleries are those:

  • established by national legislation
  • significantly funded directly by the Scottish Government

All of Scotland’s other museums are non-national museums and galleries, including ‘nationally-styled’ museums and galleries. Such museums were not established by national legislation and are not significantly funded directly by the Government, but are marketed with a national name, e.g. a title that includes the term ‘National’, ‘Scottish’ or ‘Scotland’. Examples in Scotland include the British Golf Museum and the Scottish Fisheries Museum.

The Accreditation Partners are currently reviewing the characteristics and criteria for nationally-styled museums. Accreditation characteristics and criteria for such museums are enhanced, as a nationally-styled name leads to certain expectations on the part of the general public – both in terms of facilities and the scope and scale of the collection.

We do not currently accept applications to the Accreditation Scheme from nationally-styled museums that are brand new applicants to the scheme. Nor do we currently accept submissions from any museum within the Accreditation Scheme that is proposing a name change which would make it newly nationally-styled.

You should direct any queries on this matter to: accreditation@artscouncil.org.uk

Guidance

Accreditation Standard

Accreditation Scheme for Museums and Galleries in the United Kingdom: Accreditation Standard [PDF, 549KB]

Details all of the requirements of the Accreditation Standard.

Accreditation guidance – An introduction

Accreditation guidance – An introduction [PDF, 770KB]

Explains the process of making an application, and how the application is assessed and a decision on it reached. It also explains ‘scalability’.

This refers to the way in which Accreditation divides museums by:

  • type – independent, local authority, university, national and nationally styled
  • size – for independent, local authority and university museums only, from 1 (smallest) to 3 (largest)

Accreditation guidance – Sections 1, 2 and 3

Accreditation guidance – Section one: Organisational health [PDF, 532KB]

Accreditation guidance – Section two: Collections [PDF, 483KB]

Accreditation guidance – Section three: Users and their experience [PDF, 389KB]

Details the requirements of each section, including:

  • general and scaled (as appropriate) guidance for each requirement
  • details of the information and documents that museums must provide
  • the list of questions that will be considered as part of the assessment

Collections Development Policy template

Collections Development Policy template [Word, 214KB]

Museums should use this template to prepare a Collections Development Policy, one of the requirements of the Accreditation Scheme.

Museum Mentor Handbook and templates

Museum Mentor Handbook [PDF, 246KB]

Museum Mentor toolkit templates [Word, 542KB]

A Museum Mentor is engaged by a museum working towards Accreditation.

The Museum Mentor Handbook:

  • explains the role of Museum Mentors and what is expected of them
  • advises on tools and techniques to promote successful mentoring

Useful templates for the Museum Mentor include a template for the agreement between the Museum Mentor and the museum.

Apply

Museums Galleries Scotland is the Accreditation Scheme assessor for all museums in Scotland. We jointly assess Scotland’s national museums and galleries with Arts Council England. If your museum wishes to join the Accreditation Scheme, first contact our Quality Assurance Manager.

You will first be asked to complete and submit an eligibility questionnaire. Find out more about this pre-application stage, during which we assess your eligibility to pursue Accreditation.

Once your completed questionnaire has been assessed (usually within four weeks), eligible museums will be awarded the official status of ‘working towards Accreditation’. You will then have 12 months in which to submit a full application for Accreditation.

Applications are made online via the Arts Council England Applications Portal.

When to apply

Your museum can start looking into meeting the standard now and begin the process of applying to the Accreditation Scheme at any time.

What happens next

Our Quality Assurance Manager will assess each application submitted via the Applications Portal and prepare a report to present to the Accreditation Panel. The assessment may take five months from the date of submission, and the museum will then be presented to the next available panel.

The assessment involves a review of all information submitted and might lead to our Quality Assurance Manager asking for more information or clarification. All museums applying to the Accreditation Scheme for the first time will also receive a verification visit. This is the assessor’s chance to see a museum’s policies and plans in action as well as its display and storage areas.

Sources of advice and support

Find out about the support offered by Museum Mentors.

View opportunities to take part in our Skills Development Programme.

Notification of decision

Your museum will receive a formal decision letter telling you the outcome of your submission two weeks after the Accreditation Panel meeting.

New applicants can only be awarded full Accredited status or have their application turned down.

For returning applicants, the Accreditation Panel can decide to:

  • award provisional Accredited status
  • award full Accredited status
  • remove the museum from the Accreditation Scheme
  • exclude the museum due to deliberate non-compliance

Arts Council England organises the Accreditation Panels, on each of which sit five or so museum professionals from across the UK, each of whom has appropriate experience and knowledge of the sector. There are usually six panel meetings per year, all of which our Quality Assurance Manager attends in order to introduce applicant museums and respond to questions.

The formal decision letter may also highlight areas for improvement and/or required actions deemed necessary by the panel.

Required actions and areas of improvement

Museums awarded provisional Accreditation status will receive a list of required actions to complete by the end of the provisional period (which can last for 1 to 12 months). Evidence that the relevant issues have been addressed must be submitted to the assessor who will then report back to the next panel.

Even museums awarded full Accreditation will usually be notified of areas of improvement. These are recommendations as to how the museum might focus its future development. Museums provide feedback on their progress towards meeting these recommendations at their next Accreditation Return.

Accreditation – and beyond

Achieving Accreditation shouldn’t be the end of the story. Your museum can build on its success in achieving the standard to leading the way with good and best practice.

Accreditation Return

Accredited museums must submit an Accreditation Return every three years to retain their status. The Accreditation Panel reviews these periodic returns to monitor a museum’s maintenance of the standards.

An Accredited museum will retain the status until its next scheduled review. You must let us know of any significant changes that could affect your museum’s status in the meantime. Significant disposals will trigger an immediate review and may result in a change of status.

If you have a Museum Mentor they will contribute to the Accreditation Return by helping you plan for collating your return and also writing a report on your museum’s ongoing ability to meet Accreditation requirements.

Each year, 10% of museums submitting Accreditation Returns will also receive a verification visit. This is the assessor’s chance to see a museum’s policies and plans in action as well as its display and storage areas.

How to prepare an Accreditation Return

Find out how to prepare for your Accreditation Return

Schedule of Accreditation Return

View the full schedule of invitations to submit an Accreditation Return

Contact

You can contact our Quality Assurance Manager for advice on any aspect of the Accreditation Scheme.

Jenny Youngson
Quality Assurance Manager
Telephone: 0131 550 4124
Email: jennifery@museumsgalleriesscotland.org.uk

You can also find out more about the Accreditation Scheme on the Arts Council England website.