How to deal with online abuse or hate speech
This webinar is designed for cultural sector workers, artists and other creative practitioners, including organisation leaders and board members, those in comms or digital roles, and anyone who has a duty of care to staff or freelance team members.
Event information
Date: 17th September
Time: 2 – 3:30pm
Organiser: The Space
Venue: Online
Cost: Free
Sharing work digitally and creating social content and campaigns around what you do are key to reaching out beyond your known, loyal audience. The best arts and culture has something to say, and in these times of increasingly polarised positions, where opinion can be hateful, it’s wise to consider how you respond to the possibility of online abuse.
The Space want to help cultural organisations and creative practitioners feel confident to say what they want online, knowing there’s a plan to deal with any negative or hateful responses.
This webinar is designed for cultural sector professionals, artists and other creative practitioners, including organisation leaders and board members, those in comms or digital roles, and anyone who has a duty of care to staff or freelance team members.
The session will cover:
- The context – what is the cultural sector (and are other sectors) facing online?
- How are other organisations responding to this?
- How can you prepare for potential abuse directed at you or happening on your platform?
- What processes and plans can you put in place to safeguard your staff, wider team, and audiences or visitors?
Speakers:
John White (Chief Operating Officer, The Space) will be joined by the following contributors:
Haydn Corrodus
Haydn is a Social and Digital Marketing Consultant specialising in arts and non-profit sectors. Previously a Tech Champion at ACE Digital Culture Network and a tech fellow for Bloomberg Philanthropies, he has worked and consulted with 300+ international organisations including The Southbank Centre and The Brooklyn Museum. Haydn is also a partner of We Are Stripes, advocating for diversity in creative industries.
Danyele Higgins
Danyele is the Social Media Manager for National Trust, who have over 4 million followers across their social media accounts and a real knack for generating discussion-driving headlines. Manging that vast and diverse community, who have opinions across the political spectrum, is core to her role. Before joining NT, Danyele worked in communications and marketing for a wide range of non-profit and commercial organisations.
Charlotte Newberry
Charlotte is Social Media Manager at Historic Royal Palaces, leading a team to deliver daily content across 14 channels, with 2.6m followers. She has managed high profile events and campaigns on social media from major exhibitions, to inclusive history pieces, to content supporting major royal occasions. Before joining HRP Charlotte gained over ten years experience in comms in museums and heritage organisations including English Heritage.
Rowan Kerek Robertson
Rowan is a Social Media Consultant and Producer, and former Head of Social Media for BBC Television with many years experience of working in online comms. Rowan has worked on hundreds of social media projects with companies large and small, from setting their strategies and policies to dealing with moderation, workflow, emergencies and everything in between.
Additional information:
The webinar lasts 90 minutes and will take place on Zoom.
There will be a live captioner throughout.
The session is delivered in a webinar format. Your camera and microphone are disabled. However, we very much welcome discussions and interactions in the chat.
A recording of the webinar will be made available after the event, on The Space’s YouTube channel
By booking a place on this webinar you are agreeing to abide by The Space’s community guidelines.